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Live stream quality very bad #346

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@Andreas-ddl

Zapp version: 8.0.0 tested on Android 10 with Lenova Tablet Tab M10 FHD Plus.

Seems to affect all live streams and to be easy to reproduce with different android versions or HW.

The problem is:

  • the picture isn't sharp
  • picture and sound aren't synchronous

Version 7.0.4 doesn't show the problems.

Activity

  1. ThomasHeinrichSchmidt commented on Jan 2, 2023

    @ThomasHeinrichSchmidt

    Zapp version: 8.0.0 tested on Android 11 on Fairphone 3: live stream quality is perfect (trying ARD, ZDF, arte).

  2. cemrich commented on Jan 2, 2023

    @cemrich
    Member

    I cannot reproduce this issue on my test devices. Are you by any chance connected to a metered network?

  3. Andreas-ddl commented on Jan 2, 2023

    @Andreas-ddl
    Author

    No, I used always wlan. With Smartphones and Android 9, 11, 12 or 13 I couldn't reproduce it neither. My other tablets unfortunately use so old os- versions, that they aren't even supported.

  4. cemrich commented on Jan 2, 2023

    @cemrich
    Member

    This smells like a network stack issue. I'll try to reproduce this on an emulator.

  5. cemrich commented on Jan 2, 2023

    @cemrich
    Member

    Das Erste is looking very blurry and most definitely not HD on the Android 10 emulator. ZDF and Arte are looking file.

  6. cemrich commented on Jan 2, 2023

    @cemrich
    Member

    Note to self: Switching back to DefaultDataSource instead of OkHttpDataSource in ExoPlayer does not resolve this issue.

  7. cemrich commented on Jan 2, 2023

    @cemrich
    Member

    I can confirm that this issue did not exist in version 7.0.4. I updated exoplayer from 2.17.1 to 2.18.2. Further experimentation shows, that the issue only occurs with exoplayer 2.18.2 (not 2.18.1 or below). So I would assume, that this is a bug in the library. As for now there is now newer version available.

  8. cemrich commented on Jan 2, 2023

    @cemrich
    Member

    I passed this issue to google.

  9. cemrich commented on Jan 5, 2023

    @cemrich
    Member

    @Andreas-ddl Is there any other device you can reproduce this issue with? If not, this may be a device specific system bug of the Lenova Tablet, underreporting the framerate it is able to play back.

  10. Andreas-ddl commented on Jan 6, 2023

    @Andreas-ddl
    Author

    No, cannot reproduce it with other devices. But also is only item with Android 10.

    I also made some more tests. I can confirm that it doesn't concern all channels but definitely "ARD".

  11. cemrich commented on Jan 6, 2023

    @cemrich
    Member

    @Andreas-ddl Thank you very much for testing! I'll treat this as a hardware bug for the time beeing. The behaviour of exo player seems to be "correct" (at least to spec). This is nothing that should be fixed by Zapp. Sorry!

  12. cemrich commented on Jan 31, 2023

    @cemrich
    Member

    @neustrelitzer Danke für den Hinweis! Zapp sollte den ARD-Stream eigentlich in FHD anzeigen können, wenn das Gerät den Codec, die Framerate und die Videogröße unterstützt. Wir schränken da nichts ein.

  13. cemrich commented on Jan 31, 2023

    @cemrich
    Member

    Anmerken muss ich, dass meine Internet-Verbindung über das WLAN recht schmalbandig ist.

    Es kann sein, dass ExoPlayer es deswegen nicht zulässt. Es kann aber auch der gleich "Bug" sein, wie bei dem Gerät oben. Ich hoffe, dass die Probleme mit dem nächsten Release von ExoPlayer etwas nachlassen.

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