The Pacesetters Award honors our top performing #TeamAmex Travel Consultants for delivering premium Card Member service. Here’s how we celebrated our 2026 winners in London, one of our Card Members’ most popular destinations!
About us
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus
- Website
-
https://www.americanexpress.com/
External link for American Express
- Industry
- Financial Services
- Company size
- 10,001+ employees
- Headquarters
- New York, NY
- Type
- Public Company
- Specialties
- Financial Services, Business Travel, Corporate Card, Network Services, and Merchants Services
Locations
Employees at American Express
Updates
-
American Express® and Bread Financial® today announced that the NFL Extra Points Credit Card program has launched on the American Express Network. NFL Extra Points American Express® Credit Cardholders now have access to American Express Network benefits, offers, experiences, and protections. Read more: https://go.amex/g9BZvn
-
-
When Sam Tsien joined American Express in 1999 as a customer care professional in our Toronto office, he was drawn by the strength of the brand. Over two decades later, his career has taken him across Canada, Hong Kong, the Philippines, Latin America, and beyond — culminating in his current role as Vice President for Latin America and Canada, Travel & Concierge Experiences, and his recent appointment as Global Servicing Head for Canada. With 17 roles spanning multiple markets, Sam's journey is a powerful example of where curiosity, adaptability, and embracing new opportunities can lead. Read more about his remarkable Amex journey here: https://go.amex/kjbb7D
-
-
Long before American Express introduced its Blue Box logo or the helmeted Centurion, the company relied on a different symbol of trust, security and powerful backing: a watchdog. Listen to our archivist, Ira, discuss the history of the watchdog and then take a deeper dive here: https://go.amex/B3BG3W
-
For the seventh year in a row, American Express has been ranked No. 1 in customer satisfaction among credit card issuers in the JD Power 2026 U.S. Credit Card Satisfaction StudySM. This year, we ranked No. 1 across all seven consumer satisfaction dimensions measured in the study, and three of our Cards earned top honors in their segments, reflecting our continued focus on delivering exceptional service, value and experiences for our Card Members. Read more: https://go.amex/4RMsjz
-
-
American Express Travel® is celebrating 35 years of Fine Hotels + Resorts® with the addition of more than 350 premium hotels across the Fine Hotels + Resorts® and The Hotel Collection programs. The expansion brings the portfolio to more than 3,400 curated properties in 116 countries, giving Platinum Card Members® more choice across the destinations when booking through American Express Travel. Terms apply. Learn more: https://go.amex/r3RZDf See https://lnkd.in/eMb5YNsB. CA CST#1022318.
-
-
The energy at Fanatics Fest 2026 was impossible to miss. Building on the insight that sports fandom starts at home, American Express created the American Express Fan Experience, an interactive “house” inviting fans to step into the action with football, hockey, soccer, basketball, golf and racing challenges spread across different rooms. Read more: https://go.amex/8Lx31z
-
-
For the 19th consecutive year, American Express has maintained the lowest U.S. credit card fraud rate among major card networks. As fraud continues to evolve, we're investing in technology and the expertise of our teams to help protect Card Members and Merchants while delivering the trusted service customers expect. Learn more: https://go.amex/873yyr
-
-
American Express delivered another excellent quarter, with revenue growth of 10% and EPS of $4.53. Learn more about our second-quarter 2026 earnings here: https://lnkd.in/dPiSKJj
-
Meet Berta Rodriguez-Hervas, SVP of Enterprise AI Platforms at American Express, who’s helping shape how AI is built, scaled and governed across the company. From early curiosity sparked by science kits to leading enterprise AI transformation, Berta is focused on building AI that’s responsible, transparent and designed for real-world impact. Learn how she’s thinking about the future of AI — and why trust is at the center of it: https://go.amex/6mWrP5 #TeamAmex
-